Boston Airlines struggles to recover from impact of Crowdstrike outage – NBC Boston

The fallout from Friday’s Crowdstrike continues to linger Tuesday morning as airlines struggle to recover from the crisis.

Companies are still busy rebooking flights and reuniting customers with their belongings, but even that is a challenge.

On Tuesday morning, there were not only lines of people at Boston Logan International Airport, but also lines of luggage.

There was so much luggage stranded at Logan Airport. Some of it may have arrived after its owner, some before. Reuniting these suitcases and bags with their owners is apparently going to be a long process.

This is because delays and cancellations to and from Logan continue on Tuesday morning, a result of the outage at Crowdstrike on Friday.

Baggage is ready at Boston Logan International Airport on Tuesday, July 23, 2024.

According to FlightAware’s misery map, Boston topped the misery map on Tuesday morning, with 24 cancellations and 23 delays.

Delta Air Lines is still struggling to get flights back on track, with 19 of its 19 flights to and from Logan canceled.

Air travelers are not only exhausted, but also angry about the lack of communication and assistance from airlines.



There was no shortage of angry passengers at Logan Airport on Friday, as more than 100 flights were canceled.

“Nothing. No vouchers, no accommodation,” said Jolanta Mendakiewicz, stranded on Logan.

“All the hotels here, they were $370, so I tried to ask if we would get a refund. I don’t have a full answer yet,” said Willy Kasongo, stuck in Logan.

“It’s a horrible experience coming back. It’s basically four days of travel, because of all the delays, so I’m frustrated,” said another traveler.

Some passengers indicated that they receive information about how and where to collect their luggage.

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