Director of Therapy

About the Director of Therapy at Headspace:

We are seeking a dynamic leader to oversee our large and growing team of therapists. This leader will ensure that care is high quality, effective, and culturally responsive, and will work to maintain deep partnerships within the team and organization. The Director of Therapy will collaborate with various stakeholders to ensure team engagement and retention, and to help us create a sustainable and supportive environment for our team, consistent with our mission and values. Deep clinical expertise, growth mindset, willingness to take on challenges related to scaling a remote practice in 50 states, ability to motivate and inspire others, experience with the business and operational side of clinical practice, and excellent interpersonal skills are important qualities for this role.

What you will do:

• Responsible for leading the Senior Managers and Therapy Managers in our retention and satisfaction goals
• Oversees the care provided by a large network of full-time and part-time therapists to ensure that care is high quality, effective, culturally responsive, and delivered in accordance with best practices and evidence-based methods.
• Providers provide case consultation to clinical staff and provide education and training on relevant clinical topics
• Recruit and hire staff to support growth and new offerings as needed
• Collaborates with Chief Clinical Officer and VP of Marketplace on strategic thinking regarding healthcare innovation, therapeutic services and team scaling
• Works with the Care Operations team to ensure therapists can meet care contribution targets
• Works with various stakeholders within the organization to ensure we create a sustainable system for therapists that supports their growth and professional development
• Provides support to the commercial team as an expert in the subject matter
• Responsible for providing dynamic and visionary leadership to the therapy team and all care services
• Implements a collaborative care model to maintain fidelity through partnerships with the Director of Coaching, the Director of Psychiatry, and the Director of Education and Quality Assurance
• Coordinates and provides out of hours coverage as part of the on-call pool

What you bring:

• Recognized as a therapist (LCSW, LPC, LMHC, psychologist), preferably as a psychologist with training in statistics and measurement
• Minimum 8 years of experience in direct care
• Minimum 3-5 years of experience managing a large number of licensed mental health providers, preferably remotely
• Demonstrated commitment to building a diverse, equal and inclusive team and ensuring care is culturally responsive
• Demonstrated ability to work collaboratively as part of a cross-functional team in a fast-paced, high-growth environment
• Demonstrated ability to manage cross-functional projects, align stakeholders, identify and deliver initiatives in support of team and business goals
• Excellent interpersonal skills and willingness to create deep partnerships within the team
• Extensive experience with measurement-based care (e.g. PHQ9 and GAD7) and focus on outcomes

Salary and benefits:

The base salary range for this role is determined by a number of factors including but not limited to required skills and scope, relevant licenses and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $108,000 – $150,000.

At Headspace, cash pay is just one component of our Total Rewards package. We pride ourselves on our robust package, which includes: base salary, stock incentives, comprehensive health insurance, monthly wellness allowance, retirement savings contribution, lifetime Headspace membership, unlimited free mental health coaching, generous parental leave and much more. Paid performance bonuses are also included for those in qualifying roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we think about diversity, equality, inclusion and belonging:

Headspace strives to bring together people from diverse backgrounds and perspectives, and to provide employees with a safe and welcoming work environment free from discrimination and harassment. We strive to create a diverse and inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work.

As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant for employment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are committed to going above and beyond what is necessary to promote diversity in our workplace.

*Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that ensures equal employment opportunity without imposing an undue burden on Headspace. Please inform our Talent Acquisition team by completing the form below: this form if you need assistance completing forms or otherwise wish to participate in the application or job application process.

Headspace is participating in the E-Verify Program.

Privacy Statement

All member data is protected according to our Privacy Policy. Additionally, Headspace (formerly Ginger) employees are not granted access to Headspace products/services, but are offered benefits under the company’s benefits plan. To ensure we adhere to best practices and ethical guidelines in the mental health field, we are careful to avoid dual relationships. A dual relationship occurs when a mental health provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship, including, for example, a management relationship.

Therefore, Headspace requests that individuals who have received coaching or clinical services with Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please be aware that their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.

If Headspace is unable to find a role that does not resolve an ethical issue relating to a dual relationship, Headspace may need to take measures to ensure ethical obligations are met, including a delayed start date or potential leave of absence. Such measures will be taken to protect both the former member and any relevant individuals on their care team from impairment, risk of exploitation or harm.

For more information about how we use the personal information you provide as part of the application process, see: https://www.headspace.com/applicant-notice

Originally posted on Himalaya