Sales Engineer, Brazil

Join Axon and do your part for good.

At Axon, our mission is to protect lives. We are explorers, tackling society’s most critical safety and justice challenges with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging and meaningful. Here you will take ownership and drive real change. Grow continuously while working hard for a mission that matters at a company where you matter.

Your impact
Axon is the developer and manufacturer of guided electric weapons, body cameras, and digital evidence management solutions. By successfully applying technical solutions to age-old problems in digital video capture, the Axon team has redefined technology in the public and private sectors around the world. We are a team of passionate and dedicated professionals who are committed to disrupting our industry and protecting lives with our products. Axon is seeking an energetic, results-driven Pre-Sales Sales Engineer who thrives on pitching technology to leadership, support staff, and end users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter who excels in a fast-paced, evangelical startup environment focused on the law enforcement and public safety sector.

What you are going to do
Location: São Paulo, Brazil, travel up to 70% of the time within Brazil
Reports to: Sr Manager, Latin America

• Achieve mastery of all Axon technologies/products
• Use exceptional written and verbal communication skills to effectively lead business and technical presentations
• Conduct technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide first-level technical support throughout the pre-sales cycle for opportunities
• Stay organized and focused on removing sales barriers through creativity and adaptation to rapidly changing circumstances.
• Develop relationships with key partners for growth within their customer base
• Position the technology effectively against competing offerings
• Responsible for representing the products, company values ​​and brand to customers and at field events such as industry and user conferences, technical meetings, etc.
• Take ownership of the POC/pilot process: coordinate logistics of all stakeholders, assess customer requirements/objectives and align POC testing and findings accordingly. Help prospects with initial configuration and orientation.
• Where possible, improve or develop technical documentation to facilitate customer or channel understanding and use of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for professional services required for a binding quote
• Perform other tasks and projects as assigned

What you bring

• Willingness to travel;
• Fluent English, Spanish is a plus;
• Support the sales department with presentations and analyses to expand the customer base;
• Training new employees;
• Document translation and verification for new products brought to market by Axon
• Help sales managers document commercial offers
• Educational background:
  • Associate degree in Engineering or Computer Science (or equivalent field), or 5+ years of relevant experience.
• Professional background:
  • 4+ years of customer-facing pre-sales or consulting background required
  • 3+ years of experience in government procurement in Brazil
  • Experience in selling SaaS-based solutions
  • Experience in End User Compute or Cloud Computing is preferred
  • Experience with networking, storage, virtualization or related technologies
• Must have intellectual curiosity, humility, sense of responsibility and a positive approach;
• Strong technical writing skills to provide professional responses to customer RFPs/RFIs
• Basic knowledge or curiosity in security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• The ability to work independently with considerable freedom to take action and make decisions, while maintaining a focus on achieving optimal results as part of a collaborative development effort.
• Requires the ability to work independently with considerable freedom in action and decision-making, while maintaining a focus on achieving optimal results as part of a collaborative development effort.
• Strong presentation skills and charisma, technical insight, the ability to simplify complex matters and the ability to work cross-functionally.
• Experience in developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications and Internet technologies.
• Basic knowledge of virtualization and cloud technologies
• Professional certifications specific to networking and telecommunications, such as (but not limited to): CCNA, CCNP, ComTIA Network+, WCNA, etc.
• Experience with technology solutions for law enforcement and government procurement in Brazil is a plus

Don’t meet all the requirements? That’s okay. At Axon, we aim high. We think big with a long-term vision as we seek to reinvent the world into a safer, better place. We’re also committed to building diverse teams that reflect the communities we serve.

Research has shown that women and people of color are less likely to apply for jobs if they don’t meet all the requirements in the job description. If you are passionate about this role and our mission to protect lives, but your experience doesn’t perfectly match all the qualifications listed here, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Important notes

The above job description is not intended to be, and should not be construed as, an exhaustive list of all duties, responsibilities, skills, efforts or working conditions associated with this position. The job description may be modified or supplemented at any time in accordance with the needs and circumstances of the Company.

Some positions also require legal authorization to work in a firearms environment.

Axon’s mission is to protect life and is committed to the well-being and safety of its employees, as well as Axon’s impact on the environment. All Axon employees must be knowledgeable of and committed to complying with applicable environmental, health and safety regulations, policies and procedures. Axon employees are authorized to report safety concerns as they arise and activities that may impact the environment.

We are an equal opportunity and fairness employer that promotes equality, values ​​diversity, and encourages inclusion. We are committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances — and to enabling all of our employees to do their best work. If you have a disability or special need that requires assistance or accommodation during the application or hiring process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Originally posted on Himalaya