Access Assistant – Idleb Syria – SYNAT – Syrian Arab Republic

General description of the program:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL works within the Idleb administration, both through direct implementation and through partners, delivering food and non-food programs to highly vulnerable populations, and providing water, sanitation and hygiene (WASH) through support to water units, as well as emergency assistance to recently displaced households.

GOAL has been working in the Government of Northern Aleppo since 2019, through direct implementation and through partners, delivering food and non-food programs to highly vulnerable populations, as well as emergency assistance to recently displaced households.

Main tasks:

Ensure the management of guards and vehicle safety under the direction of the Assistant Access Operations Manager and ensure that all guards fully fulfill their responsibilities.
Access Assistant manages all safety and access equipment and ensures it is well maintained and functional, including first aid kits and fire extinguishers.
Ensure the safety of the offices and staff and participate in the development of standing instructions for Access.
Train new employees in communication protocols and the communication tree.
Maintain a table of contact numbers for all staff working in the office, update and share the list with the Access Operation Deputy Manager on a weekly basis.
Keep a copy of the visitor log and check it monthly.
Please ensure CORRECT contact numbers are available and updated in all vehicles and offices.
Ensure all office staff have an updated ‘GOAL ID’.
Report daily to the Assistant Access Management Manager on the general situation of the office with regard to the safety and security of the building.
Ensure that the communication schedule with the teams is understood and adhered to, recording all communications and any communication errors in a separate communication log.
Maintain regular verbal contact with all cars and team leaders in the field.
Complete the daily team itinerary and share it with the Assistant Manager of Access Operation.
Ensure that the traveling team has the correct equipment as required by GOAL safety procedures and that the vehicles have a first aid kit.
Gather information from the field as and when requested.
Maintain a database of all health facilities in the GOAL operating areas, complete with contact details. Update this list monthly.
To perform any other relevant duties as requested by the Access Coordinator.
Train and supervise the Guard team.
Planning and coordination for handling various Access Incidents with Deputy Access Operations Manager.
Monitor and ensure the implementation of the evacuation plan and its monthly updating in coordination with the Assistant Access Operations Manager.
Assist in monitoring the surveillance system to ensure it is operational and report any faults to the relevant Access Operations Policy Officer
Assist in monitoring the mission letter for field movements and ensuring they are implemented in accordance with relevant policies
Reporting on accidents and violations.
Verify and resolve issues related to office access and security in coordination with the Deputy Access Operations Manager.
Preparing weekly reports.

Requirements (person specification):

BA degree.
Work experience at NGOs for at least 3 years.
Work at S&S in NGOs for at least 1 year.
Well spoken and written Arabic.
Well written English.
Computer skills – (Word and Excel…)
Technical skills, including installation, and social media…
Clear communication skills.
The ability to record, store and transmit accurate messages is essential.
Ability to work under pressure and respond calmly and logically to emergency situations.
Sensitivity to gender and diversity issues in work practice.
Good knowledge of the context of GOAL work areas.

Requirements (desirable)

Proven team management experience of at least 1 year.
Proven experience writing security incident reports and updates.
Follow relevant S&S training.
BA English, Business Administration are an advantage.

How to apply

Interested? Then apply for this position by clicking on the ‘apply now’ button and completing the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.

Please note that only shortlisted candidates will be contacted.

GOAL has the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates who apply for this position for other similar positions at GOAL at the same level and with similar job descriptions, experience and educational requirements.

Qualified female candidates are strongly encouraged to apply.

The deadline for registration is October 17, 2024 However, you are encouraged to apply immediately as we will review applications on an ongoing basis. Therefore, we may withdraw the position before the advertisement closing date if a suitable candidate(s) is identified.

Please note that GOAL does not charge any fees or any other financial obligation, or request information about applicants’ bank accounts, at any stage of the recruitment process (application, interview, processing, training, induction) or otherwise. GOAL does not work with intermediary institutions, private individuals or employment agencies during the recruitment process. If any compensation or payment is requested from you during the application or at any other stage of the recruitment process, do not respond.

GOAL accepts no responsibility for the accuracy, errors or omissions of the information contained in any independent party’s translated advertisements on other sites or through other channels.

General terms and conditions

Security

Children and vulnerable adults should be protected to the greatest extent possible from intentional or unintentional acts and omissions that place them at risk of abuse, sexual exploitation, injury and other harm. One of the ways GOAL demonstrates this ongoing commitment to safeguarding is by incorporating rigorous background and reference checks into the selection process for all candidates.

Accountability within GOAL

In addition to our safeguarding policies, GOAL is an equal opportunities employer and has a range of integrity policies. Any candidate offered a position at GOAL will be expected to adhere to the following key areas of responsibility:

Comply with GOAL policies and procedures relating to safeguarding, code of conduct, health and safety, data protection and confidentiality, non-harm principles and protocols for unacceptable behaviour.
Report any concerns about the welfare of a child or vulnerable adult or abuse within our program area.
Report any concerns about inappropriate behavior by a GOAL staff or partner.

This job description serves only as a guideline for the available position. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work, we strive to fill vacancies as quickly as possible. This means that we close advertisements as soon as we have found the right candidate and this may be before the published closing date. We therefore recommend that interested applicants submit an application as early as possible.

Thank you.