Fairfield Inn & Suites Boise West Recognized for Outstanding Guest Satisfaction

Wednesday, July 24, 2024

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Fairfield Inn

Fairfield Inn & Suites Boise West has won the prestigious 2023 Inspired Service Award at the Brandt Hospitality Group General Manager and Director of Sales Conference. The award celebrates the property’s extraordinary commitment to delivering top-notch guest experiences, as demonstrated by consistently high guest satisfaction scores throughout the year.

Strategically located near Downtown Boise and the Boise Airport, Fairfield Inn & Suites Boise West is an ideal choice for both leisure and business travelers. The hotel offers easy access to local attractions and offers a variety of amenities, including a free breakfast, an indoor pool, a 24/7 fitness center, free parking and free Wi-Fi. Each guest room is equipped with a mini-fridge, microwave, coffeemaker and other conveniences, while suites offer additional sleeping space with a sofa bed.

The success of Fairfield Inn & Suites Boise West can be attributed to the exemplary leadership of General Manager Cindy Crain and Director of Sales Emalee Hancock. Their dedication has propelled the hotel into the top 5% of Fairfields for Intent to Recommend scores, demonstrating their commitment to guest satisfaction.

As a proud member of the Marriott Bonvoy family, Fairfield Inn & Suites Boise West offers exclusive benefits to its members, including member discounts, free nights, mobile check-in and more.

Fairfield Inn & Suites Boise West is managed by Brandt Hospitality Group, a renowned hotel development and management company based in Fargo, North Dakota, and is part of a portfolio of award-winning hotels across the country. In 2024, Marriott recognized Brandt Hospitality Group with the “Partnership Circle Award” and the title “Guest Service Excellence,” highlighting their excellence in hospitality management.

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