VP, B2B Sales Operations

About the VP of B2B Revenue Operations at Headspace:

We are seeking an experienced revenue operations leader to join our best-in-class sales organization as we continue to scale. As a key member of the go-to-market leadership team reporting to the President, you will lead and oversee the company’s employer benefits operational strategy and execution, playing a critical role in developing efficient, data-driven strategies for the go-to-market team.

What you will do:

• You will be responsible for and take the lead on non-customer issues that impact the success of the GTM team. You will develop strategies to resolve these issues, working with other departments within the organization as needed.
• Lead prioritization, execution and activation of systems within revenue and marketing activities, enablement and customer-centric analytics.
• Leverage data to execute the sales planning process, including territory and quota updates, staffing, and compensation plans.
• Design, document, implement and monitor sales compensation plans. Work with key stakeholders in the business to ensure they are fit for purpose.
• Support the execution of sales management disciplines and processes including territory assignment and reviews, weekly/quarterly forecasting, QBRs, pipeline analysis and development, account planning, quota assignment, and budget allocation.
• Assess, establish and maintain sustainable pricing and contract support systems and workflows; be responsible for the deal approval process between the commercial and finance teams.
• Lead, manage and evaluate commercial tools, processes, policies and programs to ensure continued productivity and effectiveness.
• Ensure that commercial registration systems enable highly reliable capacity planning for commercial and care teams.
• Manage field enablement programs and processes across direct and leveraged sales channels.
• Support the communication cadence for internal and board-level communications on B2B business performance.

What you bring:

Required skills:

• Progressive experience in B2B revenue operations functions for 10+ years, the last 5+ years in senior leadership roles
• Demonstrable experience in leading and influencing cross-functional stakeholders in the areas of commerce, marketing, finance and operations
• Experience building a Revenue Operations practice from the ground up
• Demonstrable experience in leading and developing high-performing, multidisciplinary teams
• Demonstrable passion for information and business intelligence; in-depth knowledge of sales processes and methodologies
• Demonstrable, progressive experience in Salesforce and related systems management and administration
• Excellent written and oral communication and presentation skills
• Analytical and detail-oriented, strong project management skills with a drive for results
• Demonstrated ability to thrive in a fluid, fast-paced and unpredictable environment

Desired skills:

• Experience in the employer benefits and/or health insurance market

Salary and benefits:

The base salary range for this role is determined by a number of factors including but not limited to required skills and scope, relevant licenses and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $164,000-$247,000.

At Headspace, cash pay is just one component of our Total Rewards package. We pride ourselves on our robust package, which includes: base salary, stock incentives, comprehensive health insurance, monthly wellness allowance, retirement savings contribution, lifetime Headspace membership, unlimited, complimentary mental health coaching, generous parental leave, and much more. Paid performance bonuses are also included for those in qualifying roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we think about diversity, equality, inclusion and belonging:

Headspace strives to bring together people from diverse backgrounds and perspectives, and to provide employees with a safe and welcoming work environment free from discrimination and harassment. We strive to create a diverse and inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work.

As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant for employment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are committed to going above and beyond what is necessary to promote diversity in our workplace.

*Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that ensures equal employment opportunity without imposing an undue burden on Headspace. Please inform our Talent Acquisition team by completing the form below: this form if you need assistance completing forms or otherwise wish to participate in the application or job application process.

Headspace is participating in the E-Verify Program.

Privacy Statement

All member data is protected according to our Privacy Policy. Additionally, Headspace (formerly Ginger) employees are not granted access to Headspace products/services, but are offered benefits under the company’s benefits plan. To ensure we adhere to best practices and ethical guidelines in the mental health field, we are careful to avoid dual relationships. A dual relationship occurs when a mental health provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship, including, for example, a management relationship.

Therefore, Headspace requests that individuals who have received coaching or clinical services with Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please be aware that their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.

If Headspace is unable to find a role that does not resolve an ethical issue relating to a dual relationship, Headspace may need to take measures to ensure ethical obligations are met, including a delayed start date or potential leave of absence. Such measures will be taken to protect both the former member and any relevant individuals on their care team from impairment, risk of exploitation or harm.

For more information about how we use the personal information you provide as part of the application process, see: https://www.headspace.com/applicant-notice

Originally posted on Himalaya