Assistant Information Management Officer (N) at UNHCR – Quito, Ecuador

Hardship Level

A (least hardship)

Family Type

Family

Family Type

Family

Residential location (if applicable)

Grade

NOA

Staff Member / Affiliate Type

National Professional Officer

Reason

Regular > Regular Assignment

Remote work accepted

No

Target Start Date

2024-09-01

Job Posting End Date

August 25, 2024

Standard Job Description

Assistant Information Management Officer

Organizational Setting and Work Relationships
The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
– Compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
– Support the operation in the analysis of processed data and information and perform data quality and consistency control.
– Facilitate the analysis of cross-border information between relevant countries.
– Assist in training staff involved in information management activities, including data collection and data entry teams.
– Support and leverage geographic data for map production and use in geographic information systems (GIS).
– Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
– Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
– Liaise with partners and represent UNHCR in meetings related to the functions.
– Make recommendations and provide advice on the technical information management requirements.
– Assist in training of data entry and data collection teams.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Information Technology, Demography, Statistics, Social Sciences
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Knowledge of the UN system and the humanitarian community. Ability to formulate IM-related technical requirements and Operating Procedures. Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable
Successful participation in the Operational Data management Learning Programme is desirable. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable. Experience with HTML, PHP, ASP and/or Java is an asset.

Functional Skills
DM-Data collection methodologies
DM-Data Management
IM-Statistics Analysis
DM-Data Interoperability
DM-Data science methodologies
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Title of Position: Assistant Information Management Officer
Position Number: 33015631
Category & Level: National Professional Officer, NOA
UNHCR Quito, Ecuador
Effective date: 01 September 2024
Duration: Initially one year – Fixed Term Appointment
(upon medical clearance and references check)

OPERATIONAL CONTEXT:

UNHCR has been in Ecuador since 2000. The operation in Ecuador is fundamentally driven to deliver protection and solutions to a variety of persons of UNHCR’s concern such as asylum-seekers, refugees, and stateless in partnership and close collaboration with national authorities as well as non-governmental organizations and communities. Particular attention and specific multi-faceted protection and assistance is often provided within short timeframes and at times little resources in a demanding operational environment.
The operation is coordinated at the national level by the national office in Quito. In addition, UNHCR has sub-offices in Quito (Solanda), Ibarra and Guayaquil. Field Offices in Esmeraldas, Huaquillas, Tulcán, Lago Agrio, and Field Units in Manta, Cuenca and Ambato.

Ecuador is a destination and transit country for persons in need of international protection. Over the past two decades, Ecuador has been hosting more than 70,000 recognized refugees (mainly Colombians) and has become a main destination and transit country for Venezuelan refugees and migrants. Ecuador receives the second largest number of Venezuelans after Colombia in the Americas region. Official estimates are that more than 500,000 Venezuelans are today residing in Ecuador.

The Information Management (IM) team of UNHCR in Ecuador is supporting all units and Field Offices of UNHCR that they can have access to most relevant information to take the most informed decisions. Among different tools, the IM unit is using the Protection Monitoring Tool (PMT) to get most relevant data on Refugees and Migrants needs and protection risks that UNHCR Ecuador can implement most relevant activities and projects. The IM team is also working alongside Public Information and registration units on the development of a data portal to ensure internal and external dissemination of the numerous products developed by the operation.

2022 was a pivotal year for UNHCR at global level with the introduction of the new results-based Monitoring (RBM) framework. In Ecuador, the IM team is also assuming some Monitoring and evaluation(M&E) activities in the scope of the new RBM and is supporting Programme and other units in measuring Outcome and impact indicators of the new RBM. The IM team did implement a new survey in 2022, the Results Monitoring Survey (RMS) to get the baseline of some impact and outcome indicators and develop different products to highlight the results. At the output level, the IM team is collaborating with Programme unit in the development of a custom integral monitoring system, Operations Monitoring system (Osmosys). This system allows the IM/programme team to get all information on direct and indirect implementation of UNHCR and then to develop the most relevant product for each unit/Field office on a monthly basis.

The IM team in Ecuador is using different software and systems to develop a wide range of information products, to analyse data or to visualize information. Among those software, the IM team is relying on data science tools and languages (R or Python), GIS software(ArcGIS, QGIS), Business intelligence tools(PowerBI), webmapping tools(Mapbox GL js, leaflet) and qualitative analysis software(Atlas Ti) .

The IM team is multidisciplinary in Ecuador with experts in Software engineering, web development, GIS, Data analysis and statistics. The IM team is also very much involved in Qualitative information Management (qualitative data collection and analysis).

The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

UNHCR seeks to recruit persons devoted to the purposes of the Office of the High Commissioner for Refugees who is committed to humanitarian principles and holds functionally relevant work experience in the area of Community-Based Protection. The Protection Unit covers four main areas: Legal Support, Community Based Protection, Resettlement and Registration and gives direct support in terms of capacity building as well as advisory service to Ecuadorian entities currently functioning on the national territory. Close coordination with other UN Agencies, partners and other stakeholders o issues pertaining community engagement with persons of concern is also essential to the position.

ELIGIBILITY

This vacancy is offered to internal and external candidates.
Applying candidates must be Ecuadorian or non-Ecuadorians holding a permanent residence permit with the ability to work legally in Ecuador.

SUBMISSION OF APPLICATIONS

A. Spanish and English are mandatory (B2 level).
B. Shortlisted candidates may be invited to sit a technical test.
C. This vacancy is offered to internal and external candidates
D. This position is offered to Ecuadorians and to non-Ecuadorians holding a permanent residence permit with the ability to work legally in Ecuador

Required languages (expected Overall ability is at least B2 level):

English

,

Spanish

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

DM-Data collection methodologies, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, IM-Statistics Analysis

Education

Bachelor of Arts (BA): Demography, Bachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): Social Science, Bachelor of Arts (BA): Statistics

Certifications

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn’t require a functional clearance