Senior Technical Program Manager – CTJ – TS/SCI at Microsoft – Reston, Virginia, United States

Security represents the most critical priority for our customers in a world of digital threats, regulatory scrutiny, and estate complexity. Microsoft Security strives to make the world safer for everyone. We are reimagining security and providing every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure our company and our industry secure digital technology platforms, devices, and clouds across our customers’ heterogeneous environments, while also ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and empowering teams and leaders to be their best every day. In doing so, we create life-changing innovations that impact billions of lives around the world.

The mission of Microsoft Digital Security & Resilience (DSR) is to enable Microsoft to build the most trusted devices and services while keeping our business secure and our data protected. As part of the Microsoft Security organization and a steward of Microsoft and our customers’ data, a core function of Microsoft DSR is to ensure the security of every aspect of the business. Microsoft DSR is responsible for enterprise-wide information security and compliance, with a strategic focus on information security, assessment, awareness, governance, and business continuity. As customer zero, we deploy and secure these services across Microsoft and then share best practices with enterprise customers at scale around the world. We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within our organization and we encourage you to apply to learn more!

Are you passionate about helping Microsoft customers defend themselves against targeted exploitation? Are you interested in being intimately involved in the latest, groundbreaking developments in the security industry and having a direct impact on the security of all Microsoft customers? Do you want to be on the front lines helping our customers take on sophisticated adversaries? Are you interested in a fast-paced career full of new opportunities? If so, you may be a candidate for the Global Hunting, Oversight, and Strategic Triage (GHOST) team.

 
We are looking for an experienced Senior Technical Program Manager (TPM) who is able to manage the growing demand for stopping and preventing cyberattacks. The candidate must be skilled in project management and be able to handle multiple high-visibility, high-traffic assignments and cases simultaneously, as well as much of the team’s day-to-day work. TPMs are also responsible for organizing and ensuring that the team’s goals are met to respond in the midst of a security crisis. To be successful, you must be comfortable executing complex tasks and objectives and collaborating with teams to produce results in ambiguous situations.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and work together to achieve our shared goals. Every day, we build on our values ​​of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Program management of multiple concurrent assignments and projects, providing status reports and comprehensive project summaries to managers and stakeholders, and coordinating client and team resources needed to respond and execute
• Supporting customer and internal needs (both pre- and post-site implementation), clearly communicating objectives and guidelines to stakeholders and ensuring alignment with organizational goals and timelines
• To strengthen the team’s threat detection/response/mitigation capabilities, continuous improvement initiatives should be undertaken across end-to-end pipelines, including:
• Collection of feedback and data collected from each escalation or incident
• Identification of target areas (in processes, tools or methodologies)
• Prioritization of other feature requests
• Expansion requirements
• Deliver based on execution strategies
• Ensure you have a good understanding of the security tools and processes Microsoft uses to thoroughly address customer concerns
• Accountable for the quality of own work; this must be delivered within agreed procedures and timescales, focused on internal and/or external customer needs and managed through ambiguity
• Additional operational support to meet the needs of a growing business, including the development of new offerings, internal business communications rhythm, and field training.

Qualifications

Required/Minimum Qualifications:

• Bachelor’s degree AND 4+ years of experience in engineering, product/technical program management, data analytics or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.

Other requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer, and/or government security screening requirements required for this position. These requirements include, but are not limited to, the following specialized security screenings:

• Candidates must have an active TS/SCI and be willing to upgrade to TS/SCI (with polygraph). This role requires candidates to maintain a TS/SCI (with polygraph) clearance. This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. Failure to maintain or obtain an appropriate clearance and/or customer screening requirements may result in disciplinary action up to and including termination.
• Verification of release: This position requires successful verification of the listed security clearance to meet Federal Government client requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position requires you to pass a Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship and Citizenship Verification: This feature requires verification of U.S. citizenship due to citizenship-based legal restrictions. This feature specifically supports customers of federal, state, and/or local government entities in the United States and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport or other approved documentation, or verified U.S. government authorization.

Additional or desired qualifications:

• Demonstrated technical program management and organizational skills, including the ability to manage multiple ongoing assignments in a fast-paced environment
• Ability to collaborate with multiple organizations, identify and implement solutions
• Experience in cybersecurity and/or security operations
• Experience working with network, identity or identity technologies
• Experience in digital forensic analysis and threat detection
• Experience with Threat Intelligence and/or Managed Security Services
• Experience with Secure Development Lifecycle (SDL) and/or software development project management

Technical Product Management IC4 – The typical base salary range for this role in the US is USD $117,200 – $229,200 per year. A different range applies to specific work locations, within the San Francisco Bay area and the New York City metropolitan area, and the base salary range for this role in those locations is USD $153,600 – $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and salary information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is continuously accepting applications and processing offers for these positions.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical leave eligibility, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal record, consistent with legal requirements. If you require assistance and/or a reasonable accommodation due to a disability during the application or hiring process, please submit a request using the Accommodation Request Form.

The benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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