Telegram makes a 180-degree turn on decision to share user data with law enforcement agencies

Telegram recently made a notable change to its privacy policy, allowing it to share user data with law enforcement agencies under certain conditions. The move comes amid increased scrutiny over the platform’s involvement in facilitating criminal activity, and follows the arrest of its CEO, Pavel Durov, in France.

On September 23, 2024, Telegram revised its terms of service to allow the disclosure of users’ IP addresses and phone numbers to authorities upon receipt of valid legal requests, such as search warrants. Previously, Telegram maintained a strict policy against sharing user data, doing so only in cases involving suspected terrorists. In his statement, Durov stressed that the change is intended to “deter criminals” who have compromised the platform’s reputation and endangered the safety of its nearly one billion users.

Durov’s announcement marks a significant departure from Telegram’s previous commitment to user privacy. The platform has prided itself on providing a safe space for activists and journalists, and has often resisted government pressure. However, the recent policy shift reflects increasing demand from global law enforcement agencies to crack down on illegal activity that has proliferated on the app.

This policy shift is closely linked to Durov’s August 2024 arrest in Paris, where he was accused of facilitating criminal activities on Telegram, including drug trafficking and the distribution of child sexual abuse material (CSAM). French authorities have criticized Telegram for its inadequate moderation and lack of cooperation with law enforcement. Although Durov was released on bail, he remains under investigation, prompting a reassessment of Telegram’s operational practices.

In light of these challenges, Durov stated that Telegram will introduce new moderation strategies, including a specialized team that uses artificial intelligence to remove problematic content from search results. This initiative is designed to improve content moderation on the platform and address issues related to its exploitation by extremist factions and criminal organizations.

The updated privacy policy has raised significant concerns among privacy advocates and users who rely on Telegram for secure communications. Opponents argue that the change could deter whistleblowers and journalists from using the app due to concerns about government surveillance. The ability to communicate without the threat of interception has been a fundamental aspect for many users seeking safety from oppressive governments.

Despite these concerns, Durov maintains that the vast majority of Telegram’s user base, 99.999%, is not involved in criminal activity. He stresses that addressing the actions of the small fraction involved in illegal behavior is crucial to protecting the interests of all users. Nevertheless, experts warn that this policy shift could lead to potential abuses, particularly in authoritarian regimes where governments could abuse such data-sharing agreements for political oppression.

As Telegram adapts to this changing environment, it must address the challenge of reconciling user privacy with the need to cooperate with law enforcement. The company has pledged to publish quarterly transparency reports that will outline instances of data sharing with authorities.