Area Support Manager Ukraine Kiev – Ukraine

What we are looking for:

NRC Ukraine is seeking an experienced Area Support Manager to support the Area Programme Manager and Project Managers in implementing Support-related SOPs, in collaboration with the Country Office and other Support Departments. Responsibilities include ensuring compliance with guidelines, policies and risk mitigation measures, managing the Master Support Budget and providing input into donor proposals and reports. The role also ensures alignment of support functions with programme plans, optimises support costs, manages staff performance and may participate in fraud investigations or external representation as required.

The ideal candidate must reside in Ukraine or have the legal right to work there.

What you will do:

• Advising and supporting the Area Programme Manager and the Programme Project Managers in the implementation of support related SOPs
• Ensure strong coordination with the Country Office and other supporting departments of the regions and act as a focal point for this coordination.
• Contribute to strengthening area-level implementation and adherence to supporting SOPs, guidelines, policies and procedures
• Monitor the implementation of identified risk mitigation measures, including sampling in accordance with the anti-corruption risk assessment
• Under the guidance of the Country Office, ensure compliance with the Securing Supporting Documentation (SSD) and Country Office data management
• Lead the development and regular updating of the Master Support Budget at Area Office level
• Operational/supporting input for donor proposals and reports as required
• Coordinate and align operational support with program plans at the Northern Area level, ensuring that procurement plans, HR plans and expenditure plans for each project are in order.
• Drive operational/support cost optimization at the Northern Area level
• Performance management of relevant support staff, including formulating work and development plans and conducting staff appraisals
• If necessary, lead a structural assessment for support departments at area level
• Under the direction of the Area Manager and Head of Support (Country Office), participate in the investigation of allegations of suspected fraud or misconduct and prepare the required reports
• At the request of the Area Manager, represent NRC externally in the various forums
• Any other tasks delegated by the Area Manager.

Download the detailed job description for more information about the position.

What to bring:

• Minimum 4 years of experience in a middle management position, preferably in a humanitarian/early recovery context.
• Bachelor’s or Master’s degree in a relevant field (Humanitarian Management, Business Administration, Development Studies, Finance, Human Resources, Supply Chain or similar).
• Documented results related to the responsibilities of the position.
• Excellent communication, interpersonal and reporting skills, both written and verbal.
• Flexible, adaptable and good at solving problems.
• Knowledge about one’s own leadership skills/profile.
• Fluent written and spoken English is required; Ukrainian and/or Russian language skills are a plus, but not required.
• Knowledge of the context in Ukraine is an advantage.

What we offer:

• Location Kiev, Ukraine
• Contract duration: 12 months
• Travel: 20-25%
• NRC salary scale: 8
• Salary/Benefits: NRC offers a competitive compensation and benefits package
• A health declaration is required before the start of the contract
• NRC is an equal opportunity employer. We are committed to diversity without distinction in age, gender, religion, ethnicity, nationality and physical ability.
• We think outside the box, encourage ideas and give responsibility to all employees at all levels. You will have many opportunities to be heard and take initiative.

Find out more about the benefits of working at NRC

Important information about the application procedure

• For Internal Candidates: To apply as an internal candidate, log in with your official email address or click on Opportunity MarketPlace.
• When creating your profile, please provide your full name as it appears in your passport. Fill in all the system required fields for experience, work history and education.
• Please submit your application and CV in English and ensure you include your most recent CV.
• Applications that do not meet the minimum standards of experience or qualifications will generally not be considered. Unsolicited applications that are not related to this specific vacancy will not be considered.
• We receive many applications for each vacancy, so we only contact candidates who qualify.

If you have any questions about this feature, please email [email protected]with the job title as subject.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation that helps people who have been forced to flee their homes. Our 15,000 staff work in crises in 40 countries, providing life-saving and long-term assistance to millions of people each year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people who have been forced to flee. Are you one of those people? If so, NRC offers you the opportunity to:

• doing demanding and professional work, often in challenging contexts.
• Join a work culture where every employee has the opportunity to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

About us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation that helps people on the run.

Join us as we help millions of people in places where others cannot, by tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organization known for delivering high-quality aid and advocating for the rights of refugees and displaced people.

At NRC, we empower employees at all levels and encourage professional growth and innovative teams. You can expect a supportive culture and open dialogue with management. We are committed to diversity, equality and inclusion.

Together we save lives and rebuild the future.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to creating a safe environment for everyone

• never engage in any form of exploitation, intimidation and in particular sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero tolerance policy regarding inaction against exploitation, abuse and SEAH