PSS Officer – Syrian Arab Republic

Job title: PSS employee

Work location: Syria – Aleppo – Soran PHC

Report to: Medical Administrator

Position code: TR007

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian nonprofit organization that provides medical and health education services to people in need, including refugees and internally displaced people, in disaster-affected and underserved regions. The organization is comprised of medical and public health professionals from diverse backgrounds.

CODE OF CONDUCT

The MedGlobal Code of Conduct reflects the core beliefs and values ​​of the profession: care, respect, trust and integrity. These beliefs and values ​​are fundamental to MedGlobal employees, volunteers, interns, consultants, coordinators of officers and directors to guide their practice and conduct.

The Code is divided into categories as follows:

1. Always act honestly, fairly, with integrity and openly. Respect the opinions of others and treat everyone with equality and dignity, regardless of gender, race, skin colour, creed, origin, place of birth, political opinion, religion, marital status, disability, age or sexual orientation.
2. Provide a positive and valuable experience for those receiving service within and outside of MedGlobal.

CHILD PROTECTION POLICY

Child abuse in any form is unacceptable to MedGlobal. MedGlobal recognizes its responsibility to protect children from harm in all areas of its work.

MedGlobal is committed to creating a child-safe environment and has a zero tolerance policy towards any form of child abuse and exploitation.

DISCRIMINATION, ABUSE AND BULLYING POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based on race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability or military status. Under no circumstances shall MedGlobal employees and related personnel participate in any form of discrimination, harassment or abuse (physical, sexual or verbal), intimidation or exploitation, or otherwise violate the rights of others within or outside the organization.

JOB SUMMARY

A PSS worker in a primary health care center helps people with mental health issues by providing supportive care, facilitating therapeutic activities, and collaborating with care teams to promote recovery, well-being, and access to necessary resources.

MAIN TASKS AND RESPONSIBILITIES

1. identify the needs, strengths and vulnerabilities of children and their families after a disaster and conduct thorough psychosocial assessments of them.
2. Work with the MHPSS team and other key stakeholders to create tailored support plans that ensure a person-centered and comprehensive approach to care.
3. Assisting individuals and families with emotional support and guidance in coping with the psychological impact of trauma and disasters.
4. Coordinating referrals and resources: To meet the diverse needs of the affected population, access to necessary resources and services must be identified and managed, both within the organization and through external partners.
5. Create and maintain strong partnerships with the community, neighborhood groups and relevant agencies to ensure a coordinated response to the psychosocial needs of the target group.
6. Ensure that children are safe and cared for in all aspects of the program. Be alert to identify and respond to child protection issues.
7. increase knowledge about mental health, coping mechanisms and accessible help, plan and lead psycho-educational workshops for children, families and community members.

QUALIFICATIONS AND SKILLS

Must have the following skills, education and experience:

1. Bachelor’s degree in Social Work or a related field.
2. Demonstrable experience in providing social work services to individuals and families affected by trauma, disaster or conflict-related stress.
3. Knowledge of child protection principles and experience in working with vulnerable groups, particularly children and families.
4. Knowledge of MHPSS principles and interventions is an advantage.
5. Excellent communication, interpersonal and intercultural skills.
6. Fluent in Arabic. Basic knowledge of English is a plus.